Balinicevillas.com

Rates
All Rates are quoted in United States Dollars and subject to changes without prior notice.

Minimum Stay
It also varies. The outline: low season = 3 nights, high = 5 nights and peak = 10 nights.

Check-out Time
At some Villa Check-out time is 12 noon and Check-in after the 14:00 hours

Payments
A deposit of 50% of the rental amount must be received by Balinicevillas.com within Seven (7) working days after the relevant invoice and payment instructions have been given to the hirer. If a deposit is not received within this time, the booking will be cancelled.

Final payment is required 45 days prior to arrival (60 days for Christmas/New Year bookings) or immediately if booking is made less than 45 days prior to arrival (or 60 days in the case of Christmas/New Years bookings).

In the case of bookings made 45 days prior to arrival, full payment is required within two (2) working days, or on arrival, if less than two (2) working days, whichever comes first.

All payments must be made in USD. Payments options are:
1. Telex Transfer – All charges incurred for Telex Transfer transactions will be borne by the hirer.
2. Credit Card – All payments made by credit card (Visa and MasterCard only) will be subject to a 3.5% additional charge.

Payments by Traveller’s Cheques, other currencies or personal cheques, will not be accepted. In the case of last minute bookings, where is it impractical or very difficult for the hirer to make a deposit by TT, we will accept cash (post 2003 and unmarked USD banknotes) on arrival. However, a credit card authorization form will need to be used to ensure deposit requirements are met. This form
will need to be accompanied by photocopies of both sides of the credit card, a photocopy of holder’s passport, and written authorization. The funds will be held as security and that the transaction will be reversed only upon receipt of alternative payment as agreed with Balinicevillas.com

All clients will be asked to sign a Waiver of Liability and a credit card authorization form, which will allow us to charge the card any charges that clients incur while at the villa.

Be aware that security deposits are required for some villas. If required, a deposit will be requested by villa owner or Bali Exotica Holidays on arrival and will be refunded in full on the day of departure, unless damages/repairs need to be performed, in which case refunds will be made, less the cost of damages.

Cancellations
All deposit payments are non-refundable.

Balance of Payment which has been paid will be refunded less one night at confirmed rate if guests cancel the reservation at least 14 nights prior to the arrival. If the cancellation is done less than 14 nights prior to the arrival date, means we already paid full payment to the villa, we will only do our best to negotiate with the owner of any villa to get the refund. Cost of refunding shall be borne to guests’ own account.

We must receive notice of cancellation in writing.

Balinicevillas.com is not responsible if guests cancel their reservation upon arrival or just refuse to stay at the confirmed and fully paid villa with any reason. We are pleased to assist to find other accommodation, but all cost is at guests’ own account.

If guests have to delay their holiday for any reason but will definitely come to the same villa at the same season based on the availability, we will keep all payment. But if they wish to change the villa, all deposit payment is non refundable, and Balinicevillas.com will keep the balance of payment only for the new confirmed villa.

Balinicevillas.com is not responsible if guests shorten their holiday period with any reason upon arrival or within the holiday period and will not refund the rest of the payment.

Changes to bookings
A US$50.00 administration fee will apply to each change after a booking has been confirmed. Changes cannot necessarily be accommodated in all cases.

Provisions and Staff
All villas we represent have a minimum of two domestic household staff. All our properties are fully equipped with bed linens, towels, cooking utensils etc.

Damage and looses
The hirer is responsible for leaving the property in good order and in a clean condition. The hirer further undertakes to pay for any
Balinicevillas.com reserves the right to repossess the property if the hirer or a member of the party has caused excessive damage.

Liability
Balinicevillas.com will not accept responsibility for any injury, sickness, loss, damage, additional expense or inconvenience, directly or indirectly caused by or arising out of the use of the property, plumbing, gas, electrical or otherwise, and exceptional weather conditions. Further, no responsibility is accepted for the personal belongings, car, and its contents of the hirer or any member of the party during the holiday.

Complaints
If the hirer considers that he/she has cause for complaint concerning a property, the matter should be taken up with the Villa Manager who in turn will notify Balinicevillas.com. In such cases, if Balinicevillas.com considers the complaint valid, a partial refund may be offered. This will have to be discussed and approved by the relevant villa owner and may take several weeks to finalize. No liability shall arise beyond the refund of the monies paid. Balinicevillas.com will not entertain claims lodged by the hirer upon departure or after return home when it is no longer possible to investigate the complaint effectively.

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